Helping people resolve disputes through facilitative mediation
At Yates Mediation, we help individuals, organisations and communities resolve disputes through facilitative mediation.


Facilitative mediation
Facilitative mediation is different from other forms of dispute resolution.
We do not provide judgments, recommendations or evaluations. Instead, we guide a structured conversation that helps people identify issues, improve understanding and work towards mutually acceptable solutions.
This approach is particularly effective where relationships matter, communication has broken down or disputes involve complex personal, organisational or accessibility-related issues.
Our services
Our services cover a range of sectors and dispute types, including civil and commercial matters, workplace disputes, education disagreements, accessibility concerns and public sector conflicts.
While we are able to support a broad range of disputes, our specialist expertise lies in disability, accessibility and reasonable-adjustment related conflict.
These disputes often sit at the intersection of legal duties, operational realities and personal experiences. Resolving them requires both mediation expertise and a genuine understanding of the issues involved.

Civil and commercial mediation
Yates Mediation supports a wide range of civil and commercial disputes, including property matters, contractual disagreements and built-environment related conflicts.

Accessibility and equality mediation
Yates Mediation specialises in resolving disputes involving accessibility, disability and reasonable adjustments.

Education sector mediation
Yates Mediation supports schools, colleges and universities in resolving disputes involving students, families, staff and educational institutions.

Community and public sector mediation
Yates Mediation provides structured facilitation and mediation services for local authorities, community organisations and public bodies.

Workplace and employment mediation
Yates Mediation helps employers and employees address conflict early through confidential facilitative mediation.

Facilitated conversations and early resolution
Yates Mediation offers facilitated conversations, stakeholder workshops and early-resolution services designed to support communication and collaborative problem-solving.
Our role is always impartial
We create a safe, confidential environment where all parties can be heard, explore options openly and work towards practical outcomes.
Whether a dispute has recently emerged or has been ongoing for months, mediation offers an opportunity to move conversations forward.