
Disability, Accessibility and Inclusion Mediation
Disputes involving disability, accessibility and inclusion are rarely straightforward
They often sit at the intersection of legal responsibilities, practical constraints and personal experience. Whether the issue concerns reasonable adjustments, accessibility of buildings or services, workplace inclusion or equality, these disputes require more than mediation skills alone. They require an understanding of the wider context.

Yates Mediation specialises in facilitative mediation for disputes involving disability, accessibility and the Equality Act.
We support individuals, organisations, employers, education providers and service providers to work through disagreements constructively, helping people move beyond entrenched positions and towards practical, workable solutions.
Areas of support include:
- Disability discrimination concerns
- Reasonable adjustments
- Accessibility of buildings, services and public spaces
- Service provider and service user disputes
- Heritage accessibility
- Workplace inclusion
- Education and SEND-related disagreements
Why we are different
Unlike many mediators, Sam brings professional experience in accessibility, education, workplace representation and Equality Act compliance, alongside lived experience of disability and care systems.
Our role is never to determine who is right or wrong. Through facilitative mediation, we help people understand different perspectives, improve communication and develop solutions that work for everyone involved.

Contact Us
Get in touch to discuss a case, arrange an initial consultation or request documentation.